Description

Course Description:
This course focuses on preparing for and conducting grievance hearings, protecting due process, notice, reports, and avoiding legal consequences. Three mock grievance hearings will give you specific examples of the dos and don’ts of grievance proceedings. Duration: 1 Hour 20 Minutes.

Instructors:
C. Michael McInnish, Esq.

Audience:
Housing agency management and hearing officers.

Learning Objectives:

• Identify which persons have a right to a grievance hearing
• Learn practical tips for conducting a grievance hearing
• Examine due process requirements
• Apply tips for communicating and preparing for hearings
• Recognize the requirements for grievance procedures

Pricing and Payment Options:

• Credit Card payment is preferred. Use the "Add to Cart" button and proceed to checkout.
• Check payment available by request.
• Special Pricing available for Subscribers and HAI Group Policyholders.